Learn About AT&T Account Passcodes AT&T Wireless Customer Support

“It also takes time for all of the claim forms to be processed. Please be patient,” the settlement claim site states. Those impacted by the March 2024 incident can claim up to $5,000 by providing materials for the documented loss cash payment option. The claim can also be filed online, or be mailed and received or postmarked by the deadline date. Information on the lawsuit was revealed this week, with the telecommunications giant agreeing to pay a total of $177 million to affected users. Here’s how you can use the app to manage your AT&T account from your phone.

Secondary online access

For example, an investor might put $100,000 in a separately managed account with a professional asset manager. The investor then gives the asset manager detailed instructions about what asset classes and companies to avoid, as well as information about financial goals and risk tolerance. The asset manager assembles a portfolio of stocks, bonds or other assets that fit those parameters; the asset manager then monitors and alters the investments over time in an effort to accomplish the investor’s goals. The manager engages with the platform manager in order to execute the trades and record-keeping. A separately managed account is an account that an investor owns but pays a financial advisor to manage.

What payout amount could you get from the AT&T settlement?

  • Here is a list of our partners and here’s how we make money.
  • That’s one of the nice things about the myAT&T app.
  • SMAs may have several different types of fees, so be sure you understand the manager’s fee schedule and what your combined total fees would be.
  • Prior to becoming an editor and content strategist, she covered small business and taxes at NerdWallet.
  • Sometimes, though, your usage info may be unavailable or delayed.
  • Tina’s work has appeared in a variety of local and national media outlets.

The investing information provided on this page is for educational purposes only. NerdWallet, Inc. does not offer advisory or brokerage services, nor does it recommend or advise investors to buy or sell particular stocks, securities or other investments. In both cases, customers must provide documentation showing that the losses they incurred are “fairly traceable” to the AT&T data breaches. Proof can include receipts and other documents “not self-prepared by the claimant that documents the costs incurred,” according to the settlement website.

How to download the myAT&T app

If the court approves the settlement at the Dec. 3 hearing, there could be appeals after that, which would take time to resolve. As stated on the settlement website, if you file a claim, you give up your right to sue AT&T. You’ll need to provide either your AT&T phone number or your account number, along with a billing zip code.

Wireless devices protected by Wireless Account Lock

The advisor has discretion and authority to buy, sell or trade the investments in the account on the investor’s behalf. However, the investor gives the advisor specific directions and parameters for how to manage the portfolio. NerdWallet, Inc. is an independent publisher and comparison service, not an investment advisor. Its articles, interactive tools and other content are provided to you for free, as self-help tools and for informational purposes only. They are not intended to provide investment advice. NerdWallet does not and cannot guarantee the accuracy or applicability of any information in regard to your individual circumstances.

myAT&T: Account management made easy

at account

Our partners cannot pay us to guarantee favorable reviews of their products or services. District Court for the Northern District of Texas will hold a final approval hearing on Dec. 3, 2025. In the meantime, impacted AT&T customers can file for compensation. A person with secondary access can co-manage the account online in myAT&T. They can do most of the same things as the person with primary access. Users with primary or secondary access to your AT&T account can turn Wireless Account Lock on and off for your account—other users cannot.

  • You’ll need to provide either your AT&T phone number or your account number, along with a billing zip code.
  • Users with primary or secondary access to your AT&T account can turn Wireless Account Lock on and off for your account—other users cannot.
  • The manager engages with the platform manager in order to execute the trades and record-keeping.
  • A person with secondary access can co-manage the account online in myAT&T.
  • If you don’t have one yet, you can create one on the myAT&T website or through the app.

Multiple lawsuits were filed in state and federal courts across the country after both incidents, which were ultimately consolidated into two class-action cases. Of course, in order to access your myAT&T information, you will have to set up your account first. If you already have a login, simply sign in on the app with your ID and password. If you don’t have one yet, you can create one on the myAT&T website or through the app.

Manage your AT&T account online with either primary or secondary online access. It’s easy to manage your account, change your prepaid plan, view your data usage, and more using myAT&T online. Sometimes, though, your usage info may be unavailable or delayed.

Wireless accounts

From there, you’ll just need to choose an ID and a password before confirming your account. That’s one of the nice things about the myAT&T app. It helps you manage your AT&T account no matter where you are—whether you’re waiting for the doctor, relaxing on the couch or taking your lunch break. You can receive up to $7,500 if you were affected by both incidents. The deadline to file a claim is Tuesday, Nov. 18, 2025.

These features will be grayed out in your account while Wireless Account Lock is enabled. You can find out if you’re eligible by checking this website for customers who were involved. Click “submit claim” and you will be prompted to include a class member ID, email address, AT&T account number or full name. That will reveal your eligibility, and you will then be required to provide additional documentation to submit a claim. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research.

If you have a standalone tablet or hotspot, you’ll have to contact us to manage Wireless Account Lock for those devices. If you have other non-wireless services, they won’t be affected by Wireless Account Lock. Standalone tablets and hotspots on an AT&T data-only plan, as well as Wireless Home Phones, can also use Wireless Account Lock. To lock or unlock one of these devices, contact us or visit an AT&T store for help. If you have other non-wireless services, they won’t be affected. Separately managed accounts at account are not the same as exchange funds.

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